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First Visit

Are you a new patient of L.O. Eye Care? If so, we recommend you use our slideshow to better understand what happens during a routine eye exam at one of our offices.

  • Greeters at L.O. Eye Care

    Welcome to L.O. Eye Care, a Patient Coordinator will be right with you.

  • Check in at L.O. Eye Care

    A Patient Coordinator will check you in for your appointment by verifying your personal information and insurance. After check in is complete, you will be directed to the lobby, or at the Coolidge Rd. office, you will be directed to the podium desk.

  • Retinal services at L.O. Eye Care

    At the Coolidge Rd. office, the Podium Coordinator will direct you to the appropriate area to begin your testing.

  • Health history and vision test

    An Ophthalmic Assistant will begin your appointment by gathering your health history and testing your vision.

  • Refraction test at L.O. Eye Care

    A refraction test provides the doctor with information about your prescription.

  • Glaucoma treatment at L.O. Eye Care

    A pressure check will then be performed. If needed, dilation drops will be administered.

  • Eye technician at L.O. Eye Care

    After your initial testing with the technician, you will meet with the doctor.

  • Eye exams at L.O. Eye Care

    The doctor will check the health of your eyes and discuss a treatment plan.

  • Specialists at Lansing ophthalmology

    If you are in need of glasses or contacts, our Opticians are available at every location to assist you.

  • Patient coordinator at L.O. Eye Care

    When your visit is complete, a Patient Coordinator will schedule follow up appointments and collect payment.


What can you expect?

At L.O. Eye Care, patients having a routine or complete eye exam receive a full ophthalmic exam. Due to the thoroughness of this exam, patients should expect their appointment to last 1.5-2 hours. In most cases, patients will have both eyes dilated during the exam, allowing the doctor to see into the back of the eye. Dilation can cause light sensitivity, with the effects lasting three to four hours. Because of this, it is recommended that patients bring sunglasses to wear after their visit or some patients may feel more comfortable having someone drive them home from the appointment. Dilation also causes patient’s near vision to blur and can last for several hours.

The first step of the routine eye exam includes a review of the patient’s history and a check of their vision by an ophthalmic assistant. Next, a refraction test will be performed to determine how well the patient is seeing, and the pressure within the eye will be measured. The last step before the patient sees the doctor is administering the dilation drops, which take 20-30 minutes to take full effect.

Once the eyes are fully dilated, the doctor will meet with the patient to review the reason for the visit and the test results. After a full examination of the eyes, the doctor will review any problems or changes in prescription as well as the treatment plan. When you come in for your first appointment at L.O. Eye Care, please bring:

  • completed new patient forms
  • any current eyewear
  • a list of all medications you are taking (including prescriptions, over-the-counter medications and supplements)